When we launched TrustPoint in 2014 it was for one main reason: clients deserve a great experience working with their insurance agent.
From our own personal experiences with insurance and after speaking with several local mortgage lenders who work with many different agencies across the metro area, we didn't know of a local agency that delivered the personalized, professional insurance service that a client needs and deserves.
Pretty much anyone with a home, auto, or apartment needs insurance. But that doesn't mean you should have to tolerate poor service. Do any of these sound familiar?
- I can never get my agent on the phone
- When I ask for a quote I never hear back from them
- Why does it take a week for someone to answer a simple question?
- Every time I call someone new answers the phone and doesn't know who I am